PRIDE Case Manager

Job Posted 5/30/2024
The Family Partnership
1527 East Lake Street
Minneapolis, MN 55407
United States
Category Jobs
Healthcare / Health Services
Application Closing Date
$19.00 to $22.00 Per Hour
Job Description

Who We Are

For more than 140 years, The Family Partnership has built strong families, vital communities, and better futures for children. We fulfill our mission through counseling, education, and advocacy, primarily in the greater Minneapolis and St. Paul area. The Family Partnership was founded in 1878 as the Minneapolis Humane Society to protect and serve children that were being abused or exploited. Along with a few name changes, our work has continually transformed to anticipate and address the evolving needs of families and individuals, many of whom are the most vulnerable in our community.

Why You’ll Love Working Here

At The Family Partnership, we partner with you and in turn, we partner with those we serve. Our programs holistically address the needs of people in our community. Through our two-generation (2Gen) or whole family approach, we work with people so they can heal from trauma and adversity and move towards greater health and well-being. Our shared values establish a common purpose across our array of programs and services. You can bring your authentic self to the workplace, while practicing both cultural competence and inclusivity. We’re known for developing future leaders in the non-profit space and we expect employees to share their views. Our culture is one of open communication and transparency regardless of job level.

Wages and Benefits

$19.00 - $22.00 per hour; $1,000 hiring bonus after 3 months of employment; Generous paid time off; 10 paid holidays per year; Strong emphasis on employee self-care and work-life balance; Competitive medical, dental, and vision benefits; Company-paid life insurance and long-term disability; Agency sponsored retirement savings plan

A Typical Day in the Life…

A typical day as The Family Partnership’s PRIDE Case Manager provides an opportunity to provide support, crisis intervention, case management, and advocacy services to individuals who are victims of sex trafficking, sexual exploitation, or prostitution. Responsibilities will include the following:

Direct Services:

  • Conducting support/process groups for youth, young adults, and adults who are survivors of sex trafficking both in-house at the Family Partnership and in corrections facilities around the metro area.
  • Providing crisis intervention, support, information, referral, and case management in-person and over the phone (travel to meet clients in the community a regular requirement).
  • Connecting clients with community resources and assisting clients in using resources.
  • Assisting clients with creating safety and goal plans and monitoring their progress regularly.
  • Providing court advocacy as needed.
  • Maintaining partnerships with law enforcement and assisting partners with detail operations as they pertain to victims of sex trafficking.
  • Providing appropriate transportation to clients as needed.
  • Assisting with creating transition/release plans for currently incarcerated clients who are not currently working with any other services.
  • Assisting clients in obtaining and maintaining housing.
  • Assisting with the coordination of services between client, probation officers, social workers, treatment centers, shelter teams, therapists, medical professionals, etc.

Community Relations:

  • Facilitating outreach in the community including court outreach in the government center and public safety facilities.
  • Attend regular community meetings such as Justice Involved Girls & Women’s Task Force and other community meetings pertaining to justice involved clients.
  • Providing training and education about PRIDE Program and sex trafficking to the public.

Program Administration:

  • Documenting and recording program outcomes in the agency’s databases.
  • Conduct housing assessments to determine eligibility for housing placement.
  • Providing reports for other community stakeholders such as probation officers and social workers as requested and outlined in current contracts held by the agency.
  • Preparing materials and activities for group sessions both at the agency and in the community.
  • Maintaining court calendar for dissemination to criminal justice and judicial partners.
  • Completing documentation of drug court calendar for billing purposes.
  • Maintaining documentation of community groups client rosters.
  • Extracting data from online court databases for the purpose of staying informed about new and continuing cases.

Who You Are

  • You hold a bachelor’s degree in human services, social work, or a related field, have four years of relevant experience, or have an equivalent combination of education, training, and work experience.
  • You hold a variety of specialized training that prepares individuals to work in trauma-informed ways with trafficking victims and survivors of domestic violence and sexual assault (for example: case management, advocacy, group dynamics, and victim rights/services).
  • You have experience with direct practice work with women and teens who have experienced trafficking, commercial sexual exploitation, and prostitution.
  • You preferably have two years of experience with engaging and mentoring youth.
  • You have a working knowledge of legislation such as VAWA, TVPA, and similar laws and legislature that impact victims of sex trafficking.
  • You have a working knowledge of how criminal justice and court systems work.
  • You are skilled in facilitating groups with women of diverse ages and ability levels, such as comprehension and learning styles.
  • You have the ability to work evening and weekend hours as needed.
  • You have the ability to write in English sufficiently to provide correct grammar in client case notes and in written documents on behalf of the client.
  • You are skilled in conducting training sessions for professionals.
  • You have an understanding of issues important to urban, low-income communities, communities of color, GLBT communities, and other oppressed and/or vulnerable populations.
  • You have knowledge and understanding of co-occurring mental health/chemical dependency concerns when working with at-risk populations.
  • You have effective leadership skills with the ability to motivate others, develop professional relationships, and collaboratively work with other staff.
  • You have the ability to work with and manage several databases and maintain client confidentiality.
  • Valid driver’s license, access to reliable transportation, and the ability to meet TFP’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit (not applicable for new hires living out of state).
  • Survivor experience is valued, and survivors of trafficking are encouraged to apply.

The Family Partnership has a mandated vaccination policy implemented for all employees, subject to reasonable accommodation required by law.

Diversity and open expression are fundamental to the work of The Family Partnership. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We value the contributions of a diverse workforce, and we welcome and encourage applications from all underrepresented groups. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran’s status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the recruiting process. If you apply for this position, you may see references to MACC in some online materials.

The Family Partnership participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at See E-Verify’s Right to Work poster at