Supervisor of Casework Team

Job Posted 11/1/2022
Interfaith Outreach and Community Partners
Plymouth, MN 55447
United States
Category Jobs
Social Services
Job Start Date
Job End Date
$55,500.00 to $61,600.00 Per Month
Job Description

Make an impact as our next Supervisor of our amazing Casework Team! This role will spend most of their time managing a dedicated team of case managers and providing program leadership to three key areas of case management: extended rent, employment, and extended case management. The Supervisor also works directly with some of Interfaith’s clients to assess needs, connect to resources, develop and implement plans to work toward increased stability or resolve crises. If you have a strong case management background, enjoy leading a team and appreciate the opportunity to work alongside clients, we want to hear from you!

Why Us

  • Compensation starts at $55,500 - $61,600
  • $1,000 Hiring Bonus! ($500 at hire, $500 after 6 months of employment)
  • Hybrid work environment
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • FSA
  • 401(k)
  • Nine paid holidays
  • Generous PTO (starting at 21 days annually)
  • Four weeks of paid leave for employees eligible for parental or medical leave

About Us

Interfaith Outreach is a human service nonprofit that strengthens our community by meeting basic needs and equipping families for ongoing stability. Our clients come from all walks of life and so do we! Inclusionary relationships are core to our role as an employer, service provider, partner and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference.

Our work environment is client centered, values driven, team oriented, fast paced, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self-care. Our Case Management team is tight knit, supportive and has fun together! Learn more about us here:

Main Responsibilities

  • Supervise a team of case managers.
  • Design and lead three tiers of case management work: extended rent in partnership with Financial Services team, employment in partnership with Employment Services, extended case management.
  • Manage and monitor referrals within case management and client services to ensure seamless/quality service to clients.
  • Participate in on-going program development and quality improvement processes and data collection methods.
  • Partner with the Employment Services Manager to support shared work toward client employment goals.
  • Complete initial client intakes, assess client needs, and/or respond to crises.
  • Work with clients to develop and implement plans to resolve housing instability, pursue individual and family strengthening goals and achieve education and employment goals.
  • Facilitate client access to internal resources including emergency financial assistance, child care scholarships, employment services and others.
  • Support the social work intern recruitment, training and supervision process.
  • Other duties as assigned and outlined in the position description.

Required Qualifications

  • Bachelor’s degree in human services or related field (E.g. BSW, Family Social Science, Sociology, Psychology, etc).
  • 7 years of case management experience with individuals and families.
  • 3 years of experience providing supervision and support to staff (e.g. direct supervision to case management staff, program management and assessment).
  • Knowledge of systemic barriers and how they impact families living in poverty.
  • Ability to creatively problem solve and complete complex tasks.
  • Strong computer skills.
  • Ability to work effectively in a diverse environment and within a team.
  • Excellent organization and time management skills.
  • Ability to maintain professional boundaries.
  • Strong interpersonal, verbal and written communication skills.

Preferred Qualifications

  • Master’s degree in social work or related field.
  • Social work license.
  • 5 years of experience providing supervision and support to staff (e.g. direct supervision to case management staff, program management and assessment)
  • Bilingual in Spanish, Russian or Somali.

Schedule Requirements

This position is 40 hours/week, benefits eligible. The Supervisor of Casework Team will spend the majority of time working in our offices but a portion of the job can be performed remotely. Regular hours will be during our business hours Monday-Friday.

Interested candidates should submit a resume and cover letter to Candidates are considered as submissions arrive. Position open until filled.

Interfaith Outreach values a diverse work environment.

People of color and people from other underrepresented communities are strongly encouraged to apply.