Why Work For Simpson?
Our Mission is to house, support and advocate for people experiencing homelessness. We believe that everybody has the right to safe and affordable housing; we strive to strive to create a collaborative community with the individuals we serve, within Simpson, and with the greater community; and we advocate against the injustices of society that cause homelessness and poverty. On a daily basis, we celebrate and embrace the uniqueness and dignity of every person and encourage people to draw upon their strengths and promote the power of self-advocacy.
Simpson Housing Services began as an emergency overnight shelter in the basement of Simpson United Methodist Church in 1982. Simpson has since become a leading nonprofit providing assistance to people experiencing homelessness. In response to un-met community needs, our programs have grown to include emergency shelter, single adult supportive housing, and family supportive housing. We work across the metro area, partnering with landlords and developers to find affordable housing for all families and individuals. At any given time, we provide supportive services to 100 individuals and 200 families with over 400 children.
COMMITMENT TO DIVERSITY & RACIAL JUSTICE
Simpson Housing Services is an Equal Opportunity employer committed to the principles of diversity. Diversity continues to be our primary focus in staffing and hiring, as it is important to us that our staff demographics be representative of the population demographics whom we serve. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
How Can You Contribute?
This position will provide a hospitable, safe, secure, clean, supportive, and affirming environment for single adult men or women in need of overnight shelter. This position will also provide advocacy, support, direction, resources and referrals to shelter guests, as needed.
This position will work on-site at Simpson's Overnight Emergency Shelter. The Shelter serves 44 single men and 22 single women each night. Participant populations may include those with chemical abuse issues, criminal histories (drug charges, prostitution, fraud, etc.), and/or mental health issues.
Employee may provide back up for other advocates during periods of absence or during times of increased workloads.
One Position Open
This is a part-time, 24 hours per week position that works evenings on weekends. The shifts for this position are 4pm to midnight on Fridays, Saturdays & Sundays.
Note to Applicants:
To apply for this position, please submit a SHS Employment Application in addition to a Resume.
Facilitate positive on-site shelter operations:
- Know, communicate, and uphold shelter rules.
- Read shelter notes and request updates from both staff and volunteers.
- Coordinate paperwork (as appropriate), greet and screen guests at the opening of the shelter.
- Greet, update, and supervise interns, volunteers and meal groups.
- Provide an awake presence overnight when working.
- Provide a hospitable environment for guests and volunteers.
- Assist with shelter maintenance as needed including: clean bedding, storage, and unused lockers, put away donations, clean refrigerator.
- Be available for questions and information for all shelter guests
- Be aware of needed supplies and retrieve from the appropriate location.
- Complete daily duties of shelter staff as required.
Provide quality coordination of services:
- Communicate and coordinate services with all team members.
- Attendance and timeliness for scheduled shifts, weekly team meetings, and other required meetings.
- Ability to assist and support guests with crisis and conflict management issues
- Communicate regularly with Supervisor.
- Be informed of issues of homelessness and the shelter system
- Other duties as assigned.
Provide relevant support and advocacy to assigned guest caseload:
- Meet regularly with guests to determine needs.
- Provide support services including linkage with appropriate community resources, housing, and advocacy.
Complete accurate and thorough documentation and recordkeeping in a timely manner:
- Update statistics on computer, if trained to do so.
- Log clear and concise case notes of daily events.
- Maintain accurate records including employee time sheets.
- Maintain individual files, including case notes, signed data privacy, intake and discharge summaries, and Release of Information.
- Compile statistical reports for funding sources and program management including entry into HMIS data systems.
- Participate with funding reports and site visits.
Provide positive representation of SHS through public relations and networking:
- Interpret and promote the program to the community.
- Develop and maintain positive working relationships with staff, volunteers, participants and other stakeholders.
- Network with providers of similar services
- Participate in professional meetings, workshops, and staff meetings.
- Professional behavior, dress, and conduct are expected in all aspects of work with guests as well as contact with the volunteers and public.
Demonstrate essential knowledge, abilities and skills:
- Ability to work very well independently, with excellent skills in teamwork and collaboration.
- Ability to be flexible and manage time.
- Ability to communicate effectively, positively and professionally with participants, providers and others.
- Ability to work with individuals from very diverse backgrounds.
- Ability to use necessary computer systems with competence and attention to detail.
- Ability to perform non-traditional tasks while meeting participant needs.
- Ability to maintain confidentiality.
- Adhere to a standard framework of boundaries in all interactions with guests, volunteers, staff and public.
- High school diploma or GED.
- written and verbal communication skills.
- Patience, flexibility, ability to listen, assertiveness and compassion.
- Ability to be decisive and effective under pressure.
- Ability to maintain composure in crisis situations.
- Knowledge or experience with low-income and homeless populations is preferred.
- Experience working with low-income individuals, diverse populations, and those who are homeless desired.
- Knowledge of mental health, chemical dependency, physical or sexual abuse is desired.
- Minimum of 1-year experience in providing direct social services desired
Essential Physical Functions
The employee must be able to hear and speak, in order to communicate with staff and participants in person, on the telephone and in writing. Employee must be able to move about the shelter locations. Employee must be able to lift up to 25lbs on an occasional basis.
Percentage time spent away from main office/location:
Time inside: 100%, Time outside: 0%, Agency travel time required: 0%
Percentage time spent in direct care service: 100%