PRIDE Program Supervisor

Job Posted 6/28/2024
The Family Partnership
1527 East Lake Street
Minneapolis, MN 55407
United States
Category Jobs
Healthcare / Health Services
Application Closing Date
$25.48 to $26.44 Per Hour
Job Description

Who We Are

For more than 140 years, The Family Partnership has built strong families, vital communities, and better futures for children. We fulfill our mission through counseling, education, and advocacy, primarily in the greater Minneapolis and St. Paul area. The Family Partnership was founded in 1878 as the Minneapolis Humane Society to protect and serve children that were being abused or exploited. Along with a few name changes, our work has continually transformed to anticipate and address the evolving needs of families and individuals, many of whom are the most vulnerable in our community.

Why You’ll Love Working Here

At The Family Partnership, we partner with you and in turn, we partner with those we serve. Our programs holistically address the needs of people in our community. Through our two-generation (2Gen) or whole family approach, we work with people so they can heal from trauma and adversity and move towards greater health and well-being. Our shared values establish a common purpose across our array of programs and services. You can bring your authentic self to the workplace, while practicing both cultural competence and inclusivity. We’re known for developing future leaders in the non-profit space and we expect employees to share their views. Our culture is one of open communication and transparency regardless of job level.

Wages and Benefits

$25.48 - $26.44 per hour; $1,000 hiring bonus after 3 months of employment; Generous paid time off; 10 paid holidays per year; Strong emphasis on employee self-care and work-life balance; Competitive medical, dental, and vision benefits; Health savings and flexible spending accounts; Free healthcare option for employee coverage; Company-paid life insurance and long-term disability; Agency-sponsored retirement savings plan.


This position is located fully in-person and some travel, nights, and/or weekends will be required.

A Typical Day in the Life…

A typical day as The Family Partnership’s PRIDE Program Supervisor provides an opportunity to oversee case management staff of our PRIDE program, seek and maintain collaborative partnerships, ensure timely and complete entry of participant data and case notes, and support the PRIDE Director in meeting program reporting requirements. Responsibilities will include the following: Supervision of Case Managers and Volunteers

  • Directly supervising PRIDE case managers and volunteers.
  • Managing the interviewing and hiring process of program staff with support from the PRIDE Director.
  • Identifying needs related to staff training and arranging for and/or providing training opportunities with support of PRIDE Director.
  • Facilitating weekly team meetings.
  • Supporting the PRIDE Director with recruiting, training, and supervision of volunteers and interns as needed to support programs and foster community involvement.

Program Administration and Direct Service

  • Ensuring timely entry of case management documentation and program outcomes in the agency’s databases.
  • Providing support to case managers conducting housing assessments to determine eligibility for housing placement, as needed.
  • Providing reports for PRIDE Director and community stakeholders to review as required and outlined in current contracts.
  • Ensuring that thorough documentation of community group client rosters is maintained.
  • Supporting PRIDE Program Staff with Drop-In as needed.
  • Providing direction and support to PRIDE case managers during challenging client situations and crises, including ensuring that service responses are appropriate and effective in addressing client needs.
  • Assisting the Lead PRIDE case manager in managing conflicts with clients.

Community Relations

  • Providing training and education about PRIDE Program and sex trafficking to community partners (including law enforcement), stakeholders, and the public.
  • Attending regular community meetings with stakeholders and community partners.
  • Representing the PRIDE program in judicial, criminal justice, and law enforcement settings.

Who You Are

  • You hold a bachelor’s degree in social work, human services, or a related field.
  • You have two years of experience working with victims of domestic violence, sexual assault, or human trafficking in an advocate role.
  • Training in motivational interviewing is preferred.
  • You demonstrate an understanding of the history of sex trafficking and dating/domestic violence, sexual assault, and stalking, including understanding the impact that such forms of violence have on women, children, and families.
  • You have the ability to work in a trauma-informed way with survivors of trafficking, domestic violence, and sexual assault.
  • You have the ability to write in English sufficiently to provide correct grammar in client case notes and in written documents on behalf of the client.
  • You have experience working with urban, low-income communities, communities of color, LGBT communities, and other oppressed and vulnerable populations.
  • You have a demonstrated ability to keep professional boundaries with program participants.
  • You have the ability to work with and manage several databases.
  • You possess a working knowledge of Microsoft Office programs; this includes the ability to enter data accurately and on time.
  • You are skilled in conducting training sessions for professionals.
  • You have a valid driver’s license, access to reliable transportation, and the ability to meet TFP’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit (not applicable for new hires living out of state).

The Family Partnership has a mandated vaccination policy implemented for all employees, subject to reasonable accommodation required by law.

Diversity and open expression are fundamental to the work of The Family Partnership. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We value the contributions of a diverse workforce, and we welcome and encourage applications from all underrepresented groups. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran’s status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the recruiting process. If you apply for this position, you may see references to MACC in some online materials.

The Family Partnership participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at See E-Verify’s Right to Work poster at