L.E.A.D. Case Manager

Job Posted 11/23/2022
The Family Partnership
1527 E Lake Street
Minneapolis, MN 55407
United States
Category Jobs
Experience Required
Social Services
$21.79 to $24.10 Per Hour
Job Description

L.E.A.D. (Let Everyone Advance with Dignity) is a collaborative project aimed at building community capacity to increase public health and safety while decreasing reliance on policing and the legal system to respond to public order issues related to drug use and commercial sex exploitation. L.E.A.D. provides equity-based solutions for individuals historically overrepresented in the criminal legal system due to the racist criminalization of poverty and homelessness, and the “war on drugs” which has disproportionately harmed communities of color.


  • $1,000 hiring bonus after 3 months of employment!
  • $21.79 - $24.10 per hour
  • Generous paid time off
  • 10 paid holidays per year
  • Strong emphasis on employee self-care and work-life balance
  • Competitive medical, dental, and vision benefits
  • Company-paid life insurance and long-term disability
  • Agency sponsored retirement savings plan

JOB SUMMARY: The L.E.A.D. Case Manager will provide intensive case management services to individuals suspected of low-level drug offenses and/or prostitution. The average caseload is 25-30 individuals. Duties include outreach, long-term engagement, and supportive services for participants through intensive case management activities and collaboration with L.E.A.D. partners, and other service providers.


Program Management

  • Provide Outreach and Intensive Case Management services for assigned clients.
  • Engage participants on the street and at social service provider facilities to establish a working relationship and offer services.
  • Assess participants for the severity of chemical dependency and housing status and determine needs for other services, e.g., medical, mental health.
  • Assist participants in gaining access to a variety of funding programs.
  • Assist participants in finding housing and maintaining residency.
  • Develop and maintain collaborative relationships with LEAD partners including Minneapolis Police Department, Hennepin County Sheriff, Hennepin County and City of Minneapolis Prosecutor’s office.
  • Provide advocacy and support for participants within the criminal justice system including attending court appearances and providing written communication.
  • Advocate for the participant with a wide variety of other service providers.

Coordinating community partnership

  • Develop partnerships with any program or agency that offers services not offered at TFP.
  • Develop partnerships with services providers and human services agencies.

Data Entry and Documentation

  • Enter client data into Client track or other assigned portal within 48 hours of service.
  • Complete data tracking through The Bridge to Self Sufficiency Tool, and update results at required intervals.
  • Keep proof of receipt when distributing incentives to clients in the program.
  • Provide reports for other community stakeholders such as probation officers and social workers as requested and outlined in current contracts held by the agency.


Education and Experience:

  • Bachelor’s degree in a relevant field, or demonstrably equivalent knowledge gained through alternative courses of study and life experience.
  • Two years of experience minimum working in communities of color and other marginalized communities.
  • Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm-reduction model of care.
  • Experience supporting and advocating for participants within the criminal justice system including court appearances and written communication.

Knowledge, Skills and Abilities:

  • Ability to work in a trauma-informed way with survivors of trafficking, domestic violence, and sexual assault.
  • Ability to write in English sufficiently to provide correct grammar in client case notes and grant reports.
  • Ability to advocate, effectively communicate and problem-solve under pressure in high-stress situations.
  • Ability to keep professional boundaries with clients and co-workers.
  • Commitment to operating professionally, manage personal and professional stress, maintain self-care, and demonstrate intrapersonal skills is required.
  • Strong organizational and planning skills as well as an ability to multi-task is required.

Licenses and/or Certifications:

  • Valid driver’s license, access to reliable transportation and the ability to meet The Family Partnership’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit (not applicable for new hires living out of state and working remotely).

The Family Partnership has a mandated vaccination policy implemented for all employees, subject to reasonable accommodation required by law.

ORGANIZATION SUMMARY: For more than 140 years, The Family Partnership has built strong families, vital communities, and better futures for children. We fulfill our mission through counseling, education, and advocacy, primarily in the greater Minneapolis and St. Paul area.

We Believe: Families, no matter what their form, are the foundation of strong communities.

Our Purpose Is To: Clear the path for family success.

We Pursue This By:

  • Championing the two-generation approach
  • Preventing and overcoming adverse childhood experiences
  • Demonstrating leadership in thought and action
  • Building partnerships based on trust.

Diversity and open expression are fundamental to the work of The Family Partnership. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We value the contributions of a diverse workforce, and we welcome and encourage applications from all underrepresented groups. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran’s status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the recruiting process. If you apply for this position, you may see references to MACC in some online materials.

The Family Partnership participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf.