Family Support Specialist

Minneapolis, MN 55411
United States

Listing Start Date
Listing End Date
Application Closing Date
From $20.51
Per Hour


Do you want to make a difference in the community by helping families to identify their strengths while working to overcome challenges and striving toward positive change to prevent child abuse and neglect? The Family Partnership is seeking a Family Support Specialist that will intervene in crises, provide weekly visits, and advocate for services for families at risk of or engaged with child protection. Due to safety restrictions of COVID-19, client visits are provided in a hybrid style through a virtual platform and phone sessions. We are slowly transitioning to in-person visits using guidance from the CDC and MN Department of Health.



· $1,000 hiring bonus after 3 months of employment!

· $20.51 per hour

· Generous paid time off

· 10 paid holidays per year

· Strong emphasis on employee self-care and work-life balance

· Medical, dental, and vision benefits

· Company-paid life insurance and long-term disability

· Agency sponsored retirement savings plan


JOB SUMMARY: The Family Support Specialist will assist families to identify their strengths while working to overcome challenges, setting goals, and striving toward positive change in order to prevent child abuse and neglect. The Family Support Specialist will use reflective practice techniques in order to engage parents and explain the home visiting services to interested parents. This position is also responsible for initiating and maintaining regular and long-term (up to five years) contact/support with families. This activity will occur primarily within the family’s home; with the interventions being family-centered and strength-based, striving to prevent engagement in the child protection system. The Family Support Specialist will assist the family in establishing goals and a plan for accomplishment of those goals, as well as the assessment of the normal growth and development of children. This position is an office position that is currently working remotely due to the pandemic and the nature of services. This position is currently providing hybrid client program services.



· Engage families in long-term home visiting services, identify their strengths and developing goals to address challenges.

· Complete Parent Surveys and enroll families in services when appropriate.
· Meet with families in the home, for at least one hour at each visit.
· Establish a trusting relationship.
· Assist in strengthening the parent-child relationship.

· Provide strength-based, family-centered interventions in order to prevent or close child protection cases.

· Assist parents in improving skills to optimize the home environment.

· Improve the family support system.

· Increase the family’s ability to problem solve and assume the role of advocate for themselves and their children.

· Intervene in crisis situations to provide a safe environment for families.

· Refer, advocate for, and follow-up with clients in need of additional community support and services.

· Document all interactions in the electronic health record, including but not limited to: case notes, assessments, intakes, surveys, discharge summaries, transfer summaries, and evaluations.

· Some evening work may be required.



Education and Experience:

· Minimum of Associate’s degree in Human Services, Social Work, Education, or related field.

· Minimum of two years of directly related work experience.

· Experience working with families in home and/or community settings.

· Experience working with and an understanding of communities living in poverty, communities of color, gay, lesbian, bisexual and transgender individuals, and other vulnerable populations.

Knowledge, Skills and Abilities:

· Excellent verbal and written communication skills needed to engage families effectively and document the work properly.

· Ability to provide home visiting services.

· Ability to travel to clients’ homes, schools, meetings with community partners and various other locations.

· Access to reliable transportation and willingness to transport clients in own vehicle.

· Ability to develop and maintain positive and respectful relationships with clients.

· Ability to track and maintain data necessary for program monitoring and evaluation.

· Ability to perform assessment needed in order to conduct appropriate intervention and referrals.

· Ability to work respectfully and communicate effectively with different cultures, groups, and languages.

Licenses and/or Certifications:

· Valid MN Drivers’ License, access to reliable transportation, and the ability to meet TFP’s driving record requirements.

The Family Partnership has a mandated vaccination policy implemented for all employees, subject to reasonable accommodation required by law. In addition, The Family Partnership has the following policies in place to protect both staff, clients, and visitors: screening of employees and visitors, handwashing, respiratory etiquette, social distancing, maximum room capacities, and housekeeping (cleaning, disinfecting and decontamination).

Please go to The Family Partnership Job Board to apply through our online applicant tracking system.

ORGANIZATION SUMMARY: For more than 140 years, The Family Partnership has built strong families, vital communities, and better futures for children. We fulfill our mission through counseling, education, and advocacy, primarily in the greater Minneapolis and St. Paul area.

We Believe: Families, no matter what their form, are the foundation of strong communities.

Our Purpose Is To: Clear the path for family success.

We Pursue This By:

  • Championing the two-generation approach
  • Preventing and overcoming adverse childhood experiences
  • Demonstrating leadership in thought and action

· Building partnerships based on trust.

Diversity and open expression are fundamental to the work of The Family Partnership. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran’s status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the recruiting process. If you apply for this position, you may see references to MACC in some online materials.

The Family Partnership participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at