Content and Communications Specialist

Simpson Housing Services
160 Glenwood Avenue
Minneapolis, MN 55405
United States

Category
Industry
Charitable / Not for Profit
Listing Start Date
7/15/2021
Listing End Date
9/30/2021
Application Closing Date
9/30/2021
Manages Others
No
Experience Required
Yes
Degree Required
No
Pay
From $42,000 To $45,000
Per Year    
Employment Type
Employee
Work Schedule
Full-Time
Travel
Some Travel

Description

Why Work For Simpson?


Our Mission is to house, support and advocate for people experiencing homelessness. We believe that everybody has the right to safe and affordable housing; we strive to strive to create a collaborative community with the individuals we serve, within Simpson, and with the greater community; and we advocate against the injustices of society that cause homelessness and poverty. On a daily basis, we celebrate and embrace the uniqueness and dignity of every person and encourage people to draw upon their strengths and promote the power of self-advocacy.


Simpson Housing Services began as an emergency overnight shelter in the basement of Simpson United Methodist Church in 1982. Simpson has since become a leading nonprofit providing assistance to people experiencing homelessness. In response to un-met community needs, our programs have grown to include emergency shelter, single adult supportive housing, and family supportive housing. We work across the metro area, partnering with landlords and developers to find affordable housing for all families and individuals. At any given time, we provide supportive services to 100 individuals and 200 families with over 400 children.




COMMITMENT TO DIVERSITY & RACIAL JUSTICE


Simpson Housing Services is an Equal Opportunity employer committed to the principles of diversity. Diversity continues to be our primary focus in staffing and hiring, as it is important to us that our staff demographics be representative of the population demographics whom we serve. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.




How Can You Contribute?


The Content and Communications Specialist is an integral part of the Advancement and Communications team and is responsible for writing, editing, and developing content for Simpson Housing Services’ advancement and communications efforts. This position develops and implements a comprehensive multi-media strategy that effectively communicates to donors, volunteers, funders, staff, general public, and segmented audiences.


The Content and Communications Specialist is the lead communications writer for the agency, collaborating with the Director of Advancement and Communications and SHS team members to write compelling stories across all communications platforms with a focus on driving fundraising results.


This position will require someone who is confident, creative, and skilled at building relationships with a variety of constituents for interviews including: staff, donors, volunteers, community leaders, and most importantly Simpson’s program participants. An ideal candidate enjoys interviewing people, writing in a variety of media formats, and works collaboratively to shape mission-driven stories aligned with Simpson’s mission, values, and commitment to anti-racism.


This role will be supervised by the Director of Advancement and Communications and will work closely with five team members including the Advancement Operations Manager, Development and Grants Manager, Advancement Officer, and Advancement and Communications Coordinator. The team is responsible for acquiring resources and building capacity to advance Simpson Housing Services’ mission to house, support, and advocate for people experiencing homelessness.


Currently, Simpson Housing Services offers remote working accommodations and access to a temporary workplace while the SHS administration office is under construction. The team will return to an in-person work environment in late 2021 with a flexible schedule and remote working options. At this time, the team meets weekly and in-person at a temporary location. SHS follows established protocols to ensure a clean and safe working environment.


Hours for this position are Mondays to Fridays, 9am to 5pm. Flexible hours.




Responsibilities


Main:

  • This position will be the lead writer and editor for all communications and fundraising deliverables.
  • Develop and write mission-based content for all advancement and communications needs with a focus on lifting diverse voices.
  • Participate in strategic planning to develop and write content for the following communications channels and deliverables:
    • 4-5 Social media posts on a weekly basis for Facebook, Twitter, LinkedIn, and Instagram
    • 2 print newsletters per year and monthly electronic newsletters
    • 2-3 fundraising appeal letters annually.
    • Quarterly thank you/tax acknowledgement letters
    • Weekly website updates
    • Voices of Simpson: Blogs, Videos, and Podcasts
    • Special fundraising campaigns, comprehensive campaign, and Give to the Max Day
    • Event writing and press releases for Art 4 Shelter, Music 4 Shelter, Homeless Memorial March and Services.
    • Annual Report
    • Press releases and advertisement campaigns
    • Additional marketing materials as assigned
  • Works closely with the Advancement and Communications Coordinator on the production and publishing of all communications deliverables and social media posts.
  • Create actionable plans to both grow and maintain followers through social media platforms: Twitter, Facebook, Instagram, YouTube, and LinkedIn
  • Monitor and evaluate performance on all social media platforms by using analytical tools such as Google Analytics.
  • Regularly update website with current, engaging, and accurate content.
  • Connects with leadership team to ensure messages are communicated accurately and consistently to all external and internal audiences.
  • Ensure all communications materials are reinforced with a consistent brand, voice, and identity.
  • Research, develop, and maintain an active media contacts and press list.
  • Create press releases and pitch media stories.
  • Oversee editorial calendar and advertising schedules.


Commitment to racial equity and social justice:

  • Work within and across agency departments to build culture of equity and antiracism.
  • Strive to hold Advancement and Communications Department accountable to agency-wide strategy to advance diversity, equity, inclusion, and antiracism.
  • Partner with staff, participants and others to develop clear and motivating DEI and anti-racist messaging and communications for internal and external audiences.
  • Evolve knowledge and strategy of equity and antiracism on an individual and team level.
  • Participate in meetings, trainings, and workshops hosted by SHS about diversity, equity, inclusion, antiracism, and other related topics.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position. Duties, responsibilities and activities may change at any time with or without notice.




Scope of Position


Job Requirements:

  • 3-5 years of experience in mission-driven nonprofit, community-based organization, journalism, communications, or equivalent educational experience.
  • Excellent writing, editing, proofreading and interpersonal communication skills.
  • Experience with multiple social media platforms including but not limited to Facebook, LinkedIn, Twitter, Instagram, and YouTube
  • Experience in website design, editing, and basic HTML a plus
  • Demonstrated proficiency in the Microsoft Office suite, Adobe, Word Press, Google Analytics, and Constant Contact.
  • Proficient using multi-social posting programs such as Hootsuite and HubSpot
  • Communicates effectively in writing, in-person, and through phone and video conferencing to internal and external audiences.
  • Commitment to SHS values, antiracism, and equity.
  • Ability to work independently, but also collaboratively.
  • Organized and detail-oriented.


Percentage time spent away from main office/location:

Time inside: 90%, Time outside: 9%, Agency travel time required: 1%


Number of Direct Reports: None | Number of In-direct Reports: None | Budget Responsibility: None

Requirements
Job Requirements:
- 3-5 years of experience in mission-driven nonprofit, community-based organization, journalism, communications, or equivalent educational experience.
- Excellent writing, editing, proofreading and interpersonal communication skills.
- Experience with multiple social media platforms including but not limited to Facebook, LinkedIn, Twitter, Instagram, and YouTube
- Experience in website design, editing, and basic HTML a plus
- Demonstrated proficiency in the Microsoft Office suite, Adobe, Word Press, Google Analytics, and Constant Contact.
- Proficient using multi-social posting programs such as Hootsuite and HubSpot
- Communicates effectively in writing, in-person, and through phone and video conferencing to internal and external audiences.
- Commitment to SHS values, antiracism, and equity.
- Ability to work independently, but also collaboratively.
- Organized and detail-oriented.
Employer
Sandrine Lah
160 Glenwood Avenue
Minneapolis MN 55405
United States
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