Case Manager – Permanent Supportive Housing

Minneapolis, MN 55447
United States

Social Services
Listing Start Date
Listing End Date
Application Closing Date
Manages Others
Experience Required
Degree Required
Security Clearance Required
From $43,472 To $48,048
Per Year    
Employment Type
Work Schedule
No Travel


Make an impact! Interfaith Outreach is looking for candidates for a Case Manager position within our Permanent Supporting Housing program. This role is full-time (40 hrs/wk, benefits eligible).

What you will do: The Case Manager position will have two areas of focus: (1) supporting the housing stability of a small group of families who have experienced long-term homelessness and have complex barriers to maintain housing over time and achieve individual goals, and (2) supporting clients who are experiencing homelessness or housing instability to access resources and develop housing search plans.

Main responsibilities:

Permanent Supportive Housing (50%)


  • Recruitment and screening of potential residents
  • Welcoming families, setting up households and addressing basic needs
  • Problem solving and crisis management
  • Assessment, goal planning, connecting to resources and work over time to maintain housing stability


Housing Coaching (50%)


  • Maintain current information on housing and homelessness systems and resources
  • Establish relationships with local landlords to stay updated on openings in the area
  • Consult with team members on homelessness and housing issues
  • Consult with clients on accessing shelter
  • Support clients to create and implement housing search plans


A successful candidate will be someone who (1) is committed to equity and inclusion and will support our on-going process of creating an inclusive environment that welcomes and celebrates the seen and unseen diversity in our community, and (2) thrives in an unpredictable work environment and is highly skilled in meeting people where they are at and delivering high quality services using culturally-responsive and evidence-based practices in a trauma-informed environment.

Why us? The Interfaith Outreach work environment is client centered, values driven, team oriented, fast paced, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to mission. We work hard together and have fun together through team meals, retreats, and organization-wide activities.

Compensation starts at $43,472 - $48,048. We offer a comprehensive benefits package. Benefits include medical, dental, vision, life insurance, FSA, 401(k), holidays, paid time off and salary continuation.

Interfaith Outreach is a human service nonprofit that ignites the power of community to provide urgent and strengthening services in eight Twin Cities western suburbs so families can live their best lives, children can succeed, and the entire region can prosper and shine. For more information, visit

Schedule requirements: The Case Manager will work primarily on-site in two housing communities located in Plymouth and Medina. A portion of the work can be done remotely. Must be willing and able to perform essential job functions through in-person, face to face contact as required, in accordance with health and safety guidelines.

Hours will generally take place Monday-Friday between 9 a.m. – 5:30 p.m. with the potential for some early evening hours.


Required Qualifications:


  • BSW or BA/BS in related field
  • Three years of experience working in a social services setting
  • Thorough understanding of the case management process
  • High level of computer proficiency
  • Commitment to equity and inclusion and ability to excel in a diverse environment
  • Capable of relating to and advocating for diverse client needs and interests
  • Ability to creatively problem solve and complete complex tasks
  • Excellent organization and time management skills
  • Ability to maintain professional boundaries
  • Strong interpersonal, verbal and written communication skills
  • Demonstrated ability to excel in a team environment


Preferred Qualifications:


  • MSW and five years of experience providing case management services to individuals and families
  • Social Work license
  • Experience working with Permanent Supportive Housing programs
  • Bilingual in English and Spanish, Somali or Russian
  • Knowledge of the social service network in west suburban communities


Interested candidates should submit a resume and cover letter to Candidates are considered as submissions arrive. Positions open until filled.

Interfaith Outreach values a diverse work environment. People of color and people from other underrepresented communities are strongly encouraged to apply.  Interfaith Outreach is an Equal Opportunity Employer.