PRIDE Case Manager

Minneapolis, MN 55407
United States

Social Services
Listing Start Date
Listing End Date
Application Closing Date
Experience Required
Degree Required
Security Clearance Required
Yes Correctional Facilities
From $18.00
Per Hour
Employment Type
Work Schedule


The PRIDE Program is Minnesota's first and longest-running program serving adult and youth survivors of sex trafficking and their families. PRIDE addresses the issue of trafficking and the commercial sexual exploitation of women and teens. The PRIDE Case Manager will provide support, crisis intervention, case management, and advocacy services to individuals who are victims of sex trafficking, sexual exploitation or prostitution. This position will also work to develop partnerships, provide professional training/consultation, and arrange locations for community groups.


  • $1,000 hiring bonus after 3 months of employment!
  • $18 per hour
  • Generous paid time off
  • 10 paid holidays per year
  • Strong emphasis on employee self-care and work-life balance
  • Medical, dental, and vision benefits
  • Company-paid life insurance and long-term disability
  • Agency sponsored retirement plan


Direct Services:

  • Conduct support/process groups for youth, young adults, and adults who are survivors of sex trafficking both in house at the Family Partnership and in corrections facilities around the metro area.
  • Provide crisis intervention, support, information, referral, and case management to clients in the community and over the phone
  • Assist with coordination of services between client, probation officers, social workers, treatment centers, shelter teams, therapists, medical professionals, etc.
  • Connect clients with community resources and assist clients in using resources.
  • Assist clients with creating safety plans and goal plans, and monitoring their progress regularly.
  • Provide court advocacy and transportation as needed.
  • Maintain partnerships with law enforcement and assist partners with detail operations as they pertain to -victims of sex trafficking.
  • Assist with creating transition/release plans for currently incarcerated clients who are not currently working with any other services.

Community Relations:

  • Facilitate outreach in the community through street outreach program
  • Facilitate and participate in outreach with law enforcement partners as often as necessary
  • Attend regular community meetings such as Justice Involved Girls & Women’s Task Force and other community meetings pertaining to justice involved clients.
  • Facilitate court outreach in the government center and public safety facilities
  • Represent the program in judicial, criminal justice, and law enforcement settings
  • Provide training and education about PRIDE Program and sex trafficking to the public.

Program Administration:

  • Enter documentation and record program outcomes in the agency’s databases accurately and within 48 hours of service provision and in accordance with the agency’s policy.
  • Conduct housing assessments to determine eligibility for housing placement.
  • Provide reports for other community stakeholders such as probation officers and social workers as requested and outlined in current contracts held by the agency.
  • Prepare materials and activities for group sessions both at the agency and in the community
  • Maintain court calendar for dissemination to criminal justice and judicial partners
  • Documentation of drug court calendar for billing purposes.
  • Maintain documentation of community groups client rosters.
  • Extract data from online court database for the purpose of stay informed about new and continuing cases.


Education and Experience:

  • Bachelor’s degree in human services, social work, or related field or four years of an equivalent combination of education, training, and work experience (relevant experience can include group leadership, facilitation, advocacy, case management, or direct practice work with individuals who have experience trafficking, sexual exploitation and prostitution). Survivor experience is valued, and survivors of trafficking are encouraged to apply.
  • Minimum two years of experience with engaging and mentoring youth preferred.

Knowledge, Skills and Abilities:

  • Work in trauma-informed ways with trafficking victims and survivors of domestic violence and sexual assault.
  • Demonstrate a working knowledge of legislation such as VAWA, TVPA, and similar laws and legislature that impact victims of sex trafficking.
  • Maintain a working knowledge of how criminal justice and court systems work.
  • Skilled in facilitating groups with women of diverse ages and ability levels, such as comprehension and learning styles.
  • Ability to work evening and weekend hours as needed.
  • Ability to write in English sufficiently to provide correct grammar in client case notes and in written documents on behalf of the client.
  • Skilled in conducting training sessions for professionals.
  • Expected understanding of the issues important to urban, low-income communities, communities of color, GLBT communities, and other oppressed and/or vulnerable populations.
  • Knowledge and understanding of co-occurring mental health/chemical dependency concerns when working with at-risk populations.
  • Effective leadership skills and the ability to motivate others, develop professional relationships and collaboratively with work with other staff.
  • Demonstrated ability to keep professional boundaries with program participants.
  • Ability to operate professionally, manage personal and professional stress, maintain self-care, and demonstrate intra- personal skills.
  • Ability to work with and manage several databases.
  • Ability to maintain client confidentiality.

Licenses and Certifications:

  • Access to reliable transportation and ability to maintain good driving record and insurance levels, as directed by the agency, to fulfill job duties that require travel into the community and within the state of Minnesota.
  • Ability to obtain clearance to enter correctional facilities

The Family Partnership has a mandated vaccination policy implemented for all employees, subject to reasonable accommodation required by law


To apply, go to The Family Partnership Job Board through our online applicant tracking system.


ORGANIZATION SUMMARY: For more than 140 years, The Family Partnership has built strong families, vital communities, and better futures for children. We fulfill our mission through counseling, education, and advocacy, primarily in the greater Minneapolis and St. Paul area.

We Believe: Families, no matter what their form, are the foundation of strong communities.

Our Purpose Is To: Clear the path for family success.

We Pursue This By:

  • Championing the two-generation approach
  • Preventing and overcoming adverse childhood experiences
  • Demonstrating leadership in thought and action
  • Building partnerships based on trust.

Diversity and open expression are fundamental to the work of The Family Partnership. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran’s status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the recruiting process. If you apply for this position, you may see references to MACC in some online materials.

The Family Partnership participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.